Orlando Relax Website T&C’s

This Orlando Relax Website Terms of Use Agreement (“Agreement”) is a binding agreement

entered into between You (“User” or “you” or “your”) and LF SOLUTIONS & BUSINESS,

LLC dba Orlando Relax Transportation Solutions. User and Company (collectively, “Parties”

and each individual as a “Party”), agree to be bound to the Terms of Use and conditions of

this Agreement and that they have read and understood them, upon accessing any page of

this Website. You also acknowledge, agree and consent to the Company’s data practices as

described in our Privacy Policy. This Agreement governs Your access to and use of the

“Orlando Relax ” Website, including all related documentation, content, functionality, and

services offered on or through orlandorelax.com (collectively, “Website”). The access to and

use of the Website is a privilege, not a right, granted by Company to User.

THE TERMS OF THIS AGREEMENT AFFECT YOUR LEGAL RIGHTS,

RESPONSIBILITIES AND OBLIGATIONS AND GOVERN YOUR USE OF THE WEBSITE,

ARE LEGALLY BINDING, LIMIT COMPANY’S LIABILITY TO YOU AND REQUIRE YOU TO

INDEMNIFY US AND TO SETTLE CERTAIN DISPUTES THROUGH INDIVIDUAL

ARBITRATION. IF YOU DO NOT WISH TO BE BOUND BY THE TERMS OF THIS

AGREEMENT AND ANY ADDITIONAL TERMS, DO NOT USE THE WEBSITE.

IMPORTANT NOTICE: BY ACCESSING THE WEBSITE, THE USER (A)

ACKNOWLEDGES THAT THEY HAVE READ AND UNDERSTAND THIS AGREEMENT;

(B) REPRESENTS THAT THEY ARE 18 YEARS OF AGE OR OLDER AND OF LEGAL

AGE TO ENTER INTO A BINDING AGREEMENT; (C) AGREES TO NOT ALLOW OTHERS

TO USE THEIR ACCOUNT; AND (D) AGREES TO BE LEGALLY BOUND BY THESE

TERMS OF USE AND CONDITIONS. IF USER DOES NOT AGREE TO THESE TERMS

OF USE AND CONDITIONS, DO NOT ACCESS OR USE THE WEBSITE. EACH USER

MAY ONLY CREATE ONE (1) ACCOUNT. COMPANY RESERVES THE RIGHT TO

REMOVE DUPLICATE ACCOUNTS.

SECTION 25 OF THIS AGREEMENT CONTAINS IMPORTANT ARBITRATION & CLASS

NOTICE PROVISIONS: EXCEPT WHERE SPECIFICALLY SET FORTH BELOW, YOU

AND THE COMPANY AGREE TO SUBMIT AND RESOLVE ALL CLAIMS IN BINDING &

FINAL ARBITRATION ON AN INDIVIDUAL BASIS ONLY, AND NOT ON A CLASS,

COLLECTIVE, OR REPRESENTATIVE ACTION BASIS. THE ARBITRATION PROVISION

ALSO PRECLUDES YOU FROM PARTICIPATING IN OR RECOVERING RELIEF UNDER

ANY CURRENT OR FUTURE CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION

BROUGHT AGAINST THE COMPANY BY SOMEONE ELSE. YOU HAVE THE OPTION

TO OPT OUT OF THE ARBITRATION PROVISION WITHIN THIRTY (30) DAYS OF FIRST

REGISTRATION ON THE WEBSITE OR MAKING YOUR FIRST TRANSPORTATION

BOOKING THROUGH THE WEBSITE, WHICH EVER IS EARLIER, AS PROVIDED FOR

IN SECTION 25 BELOW.

OUR AGREEMENT TO ARBITRATE UNDER SECTION 25 APPLIES TO ANY AND ALL

DISPUTES, CONTROVERSIES, PERSONAL INJURIES, OR CLAIMS ARISING OUT OF

OR RELATED TO THE WEBSITE, Transportation Solutions PROVIDED PURSUANT TO

THE WEBSITE, OR OTHERWISE RELATED TO THE TERMINATION OR BREACH OF

THIS AGREEMENT (COLLECTIVELY, “CLAIMS”). AS USED HEREIN, THE PLURAL AND

SINGULAR USES OF “CLAIMS” AND “CLAIM” SHALL BE INTERCHANGEABLE.

WAIVER OF RIGHTS TO JUDGE OR JURY TRIAL: BOTH PARTIES KNOWINGLY,

FREELY AND MUTUALLY AGREE TO WAIVE ANY AND ALL RIGHT(S) TO A TRIAL BY

JUDGE OR JURY ON ANY CLAIM, ISSUE OR DISPUTE BETWEEN THE PARTIES

INVOLVING THIS AGREEMENT OR ANY OTHER LEGAL CLAIM OR DEMAND MADE BY

EITHER PARTY, EXCEPT AS OTHERWISE PROVIDED FOR IN SECTION 25

SUBSECTION B OF THIS AGREEMENT.

1. Ownership and Your Rights to Use the Website and Content.

1. Intellectual Property Rights. Unless otherwise indicated, the Website and all

of its content, is our proprietary property and all source code, databases,

functionality, software, web-application designs, audio, video, text,

photographs, and graphics on the Website (collectively, the “Content”) and

the trademarks, service marks, trade names and logos and all other

intellectual property rights therein contained therein (“Intellectual Property”)

are owned or controlled by us or licensed to us, and are protected by U.S.

and international copyright, trademark, trade dress, patent laws and various

other intellectual property rights and unfair competition laws of the United

States, foreign jurisdictions, and international conventions to the fullest extent

possible. Company owns the copyright in the selection, compilation,

assembly, arrangement, and enhancement of the Content on the Website.

The Content and the Intellectual Property are provided on the Website “AS

IS” for your information and personal use only. Except as expressly provided

in these Terms of Use, no part of the Website and no Content or Intellectual

Property may be copied, reproduced, aggregated, republished, uploaded,

posted, publicly displayed, encoded, translated, transmitted, distributed, sold,

licensed, or otherwise exploited for any commercial purpose whatsoever,

without our express prior written permission. We reserve all rights not

expressly granted to User in and to the Website, Content and the Intellectual

Property.

2. Your Rights to Use the Website and Content. Your right to use the Website

and Content is subject to your strict compliance with the terms in this

Agreement and any Additional Terms. Your right to access and use the

Website and the Intellectual Property shall automatically terminate upon any

violations. These rights are non-exclusive, limited, and revocable by us at any

time in our sole discretion without advance notice or liability. As your right to

access and use the Website and the content is personal to you, you may not

assign nor transfer your right; any attempt to do so is void. You may, for your

personal, non-commercial, lawful use only:

2. (1) Display, view, use, and play the Content on a computer, mobile or other internet

enabled or permitted device (“Device”) and/or print one copy of the Content

(excluding source and object code in raw form or otherwise) as it is displayed to you;

(2) Stream the Content using any of the widgets and/or other digital streaming

internet video players, if any, provided on the Website;

(3) Subject to any applicable Additional Terms, if the Website includes a “Send to

Friend,” social media sharing or similar tool that allows you to initiate and send to

one or more of your contacts a communication that includes content, or to post our

content to third-party services or your own site or online service, and the tool is

operational, use the tool to do so; provided, however, that you do not do so in any

manner that violates applicable law or third-party rights or reflects negativity on us,

and only send to recipients you have permission to contact;

(4) If the Website includes a “Download” link next to a piece of content (including,

without limitation, an image, an icon, a wallpaper, a music track, a video, a trailer, an

RSS feed), you may only download a single copy of such content to a single Device;

(5) Download, install and use one copy of any software, including apps, that we

make available on or through the Website (“Software”) on your Device in

machine-executable object code form only and make one additional copy for back-up

purposes; provided, however, that you understand and agree that (i) by allowing you

to download the Software, Company does not transfer title to the Software to you

(i.e., you own the medium on which the Software is recorded, but the Software’s

owner (which may be Company and/or its third-party Software licensor) will retain full

and complete title to such Software); (ii) you may not copy, modify, adapt, translate

into any language, distribute, or create derivative works based on the Software,

except as expressly authorized in the terms of this Agreement or applicable

Additional Terms, without the prior written consent of Company; (iii) you may not

assign, rent, lease, or lend the Software to any person or entity and any attempt by

you to sublicense, transfer, or assign the Software will be void and of no effect; and

(iv) you may not decompile, disassemble, reverse engineer, or attempt to

reconstruct, identify, or discover any source code, underlying ideas, underlying user

interface techniques, or algorithms of the Software by any means whatsoever,

except to the extent the foregoing restriction is prohibited by applicable law;

(6) If made available to you, obtain a registered personal account (and/or related

username and password) on the Website and interact with the Website in ion

therewith;

(7) Link to the Website from a website or other online service, so long as: (a) the

links only incorporate text, and do not use any Company names, logos, or images,

(b) the links and the content on your website do not suggest any affiliation with

Company or cause any other confusion, and (c) the links and the content on your

website do not portray Company or its products or services in a false, misleading,

derogatory, or otherwise offensive manner, and do not contain content that is

unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing,

or abusive, or that violate any right of any third-party or are otherwise objectionable

to Company. Company reserves the right to suspend or prohibit linking to the

Website for any reason, in its sole discretion, without advance notice or any liability

of any kind to you or any third-party; and

(8) Use any other functionality expressly provided by Company on or through the

Website for use by users, subject to this Agreement (including, without limitation,

functionality to create and/or post Submissions (as defined below)) and any

applicable Additional Terms.

3. User Representations. By using the Website you represent and warrant that: (1) all

registration and/or booking information you submit will be true, accurate, current, and

complete; (2) you are authorized to accept these terms, and enter into contracts for

transportation, on behalf of and bind each member of your family (whether they are

related by blood or marriage) traveling in a Company vehicle reserved/booked

through the Website; (3) each entity you use is in good standing under the laws of

the place where it is established; (4) you are authorized to execute any contracts for

transportation on behalf of all parents or legal guardians of any minor riders related

to you; (5) you are authorized to provide us with any personal information given and

authorize us to process that information under our Privacy Policy; (6) you will

maintain the accuracy of such information and promptly update such

registration/booking information as necessary; (7) you, and each family member of

the party for whom you are booking transportation agree to comply with these Terms

of Use and conditions; (8) you are not under the age of 18; (9) you will not access

the Website through automated or non-human means, whether through a bot, script

or otherwise; (10) you will not use the Website for any illegal or unauthorized

purpose; (11) your use of the Website will not violate any applicable law or

regulation.

4. User Registration. Through the Website You may: (a) register a User Account which

holds your personal and credit card information for easy reoccurring use, or (b)

access and reserve, once at a time, transportation service directly through the

website at www.orlandorelax.com by opening the site and clicking the “Book now”

screen and following the prompts to insert your transportation needs and inserting

your personal and credit card information without setting up a Website account.

If you set up an Account, you agree to keep your password confidential and will be

responsible for all use of your account and password. You agree not to transfer or

sell your User account, password and/or identification to any other party. We

reserve the right to remove, reclaim, or change a username you select if we

determine, in our sole discretion, that such username is inappropriate, obscene, or

otherwise objectionable.

5. Orlando Relax User Charges, Cancellation, Refunds, Fees and Photos. I

understand that I am responsible for the User service charges subject to the

following:

6. Service Standard. I authorize the services selected and understand that Orlando

Relax Standard Service may make a few stops before my drop-off location, based

on drop-off locations of other guests traveling with me in the same vehicle. Orlando

Relax reserves the right, in its sole discretion, to sub-contract vehicles from other

transportation entities as needed to meet its obligations under this agreement.

Messaging/Communications. I agree that LF SOLUTIONS & BUSINESS, LLC. d/b/a

Orlando Relax Transportation Solutions, may send me communications to the email

and mobile phone number provided and may call my phone # in order to provide

important information regarding the transportation service I am reserving and am

agreeing to receive. Further, I agree that LF SOLUTIONS & BUSINESS, LLC. d/b/a

Orlando Relax Transportation Solutions (collectively “Company”) may send me

marketing, promotional messages from time to time, the frequency of which Orlando

Relax will make an effort to limit.

Cancellation Policy: Orlando Relax can be changed/canceled more than 24 hours

prior to scheduled arrival pick-up time with no charge. There is a full charge if the trip

is canceled less than 24 hours prior to scheduled pick-up time. There is no charge

for edited information within the 24-hour period.

Refund Policy: Refunds will be processed 24-48 hours after cancellation.

Photo, Video or Picture Release. You hereby give Company, its employees,

independent contractors, agents, assigns, successors or anyone acting under their

authority or permission, the absolute and unqualified right and permission to take,

make, copyright, publish or use photographs, pictures or video of you, or in which

you may be included in whole or in part, or reproductions thereof in color or

otherwise , or your name, signature or endorsement, real or fictitious, anywhere and

as often as desired, for art, advertising, commercial trade, public or private purposes,

or video(s) which may be distributed to others or displayed/played on Company

electronic media, social media and /or website so that others may view it or be used

in any media, for any and all other lawful purpose whatsoever, which Company may,

in its/their sole discretion, deem proper.

7. Reservation of all Rights Not Granted as to Content and Website. User

acknowledges the access to and use of the Website is a privilege, not a right,

granted by Company to User. User does not acquire any ownership interest in the

Website under this Agreement, or any other rights thereto other than to use the

Website in accordance with the Terms of Use, and subject to all terms, conditions,

and restrictions under this Agreement. The terms of this Agreement and any

applicable Additional Terms include only narrow, limited grants of rights to use and

access the Website and Content. Company reserves and shall retain its entire right,

title, and interest in and to the Website, including all copyrights, trademarks, and

other intellectual property rights therein or relating thereto, except as expressly

granted to User in this Agreement. ALL RIGHTS NOT EXPRESSLY GRANTED TO

YOU ARE RESERVED BY COMPANY. Any unauthorized use of any Content or the

Website for any purpose is prohibited.

8. License to Company of Your Submissions. You acknowledge and agree that, except

as otherwise described in any applicable Additional Terms (such as a promotion’s

official rules), which specifically govern the submission of your Submissions, or in

our Privacy Policy, you hereby grant Company, the non-exclusive, unrestricted,

unconditional, unlimited, worldwide, irrevocable, perpetual, and cost-free right and

license to use, copy, record, distribute, reproduce, disclose, sell, re-sell, sublicense

(through multiple levels), display, publicly perform, transmit, publish, broadcast,

translate, make derivative works of, and otherwise use and exploit in any manner

whatsoever, all or any portion of, any questions, comments, suggestions, ideas,

feedback, or other information regarding the Website (and derivative works thereof)

(“Submissions”) provided by you to us, for any purpose whatsoever in all formats, on

or through any means or medium now known or hereafter developed, and with any

technology or devices now known or hereafter developed, and to advertise, market,

and promote the same. Without limitation, the granted rights include the right to: (a)

configure, host, index, cache, archive, store, digitize, compress, optimize, modify,

reformat, edit, adapt, publish in searchable format, and remove such Submissions

and combine same with other materials, and (b) use any ideas, concepts, know-how,

or techniques contained in any Submissions for any purposes whatsoever, including

developing, producing, and marketing products and/or services. You understand that

in exercising such rights metadata, notices and content may be removed or altered,

including copyright management information, and you consent thereto and represent

and warrant you have all necessary authority to do so. In order to further effect the

rights and license that you grant to Company to your Submissions, you also, as

permitted by applicable law, hereby grant to Company, and agree to grant to

Company, the unconditional, perpetual, irrevocable right to use and exploit your

name, persona, and likeness in ion with any Submissions, without any obligation or

remuneration to you. Except as prohibited by law, you hereby waive, and you agree

to waive, any moral rights (including attribution and integrity) that you may have in

any Submissions, even if it is altered or changed in a manner not agreeable to you.

To the extent not waivable, you irrevocably agree not to exercise such rights (if any)

in a manner that interferes with any exercise of the granted rights. You understand

that you will not receive any fees, sums, consideration, or remuneration for any of

the rights granted in this Section 5.

9. Collection and Use of User Information / Privacy Policy. Users acknowledge that

when they access the Website, Company may use automatic means (including, for

example, cookies and web beacons) to collect personal, electronic or other

information about you and your computer and about your use of the Website. User

also may be required to provide certain information about yourself as a condition to

accessing, setting up an account, booking transportation or using the Website or

certain of its features or functionality and the Website may provide you with

opportunities to share information about yourself with others. All information we

collect through or in ion with this Website is subject to our Privacy Policy. By

downloading, accessing, using, and providing information to or through this Website,

you consent to all actions taken by us with respect to your information in accordance

with our Privacy Policy. If you provide us with someone else’s personal information,

you: (i) must do so in compliance with applicable law, (ii) must be authorized to do

so, and (iii) authorize us to process that information under our Privacy Policy.

10. Investigations; Cooperation with Law Enforcement. As permitted by applicable law,

Company reserves the right, without limitation, to: (i) investigate any suspected

breaches of its Website security or its information technology or other systems or

networks, (ii) investigate any suspected breaches of this Agreement and any

applicable Additional Terms, (iii) use any information obtained by Company in

accordance with its Privacy Policy in ion with reviewing law enforcement databases

or complying with applicable laws and use and/or disclose any information obtained

by Company to comply with law enforcement requests or legal requirements in

accordance our Privacy Policy, (iv) involve and cooperate with law enforcement

authorities in investigating any of the foregoing matters, (v) prosecute violators of this

Agreement and any applicable Additional Terms, and (vi) discontinue the Website, in

whole or in part, or, suspend or terminate your access to it, in whole or in part,

including any user accounts or registrations, at any time, without notice, for any

reason and without any obligation to you or any third-party.

11. Communications.

1. Text Messages. You may be given opportunities to subscribe to various text

marketing or other text messaging programs and, by doing so, you consent to

receive ongoing text alerts (including via actual or potential auto-dialers) from

us related to our various businesses and affiliates, which may include

co-promotions with or about other parties, except that if the scope of your

consent for a particular subscription is limited, that subscription will be so

limited. Such consent is not required to purchase any product or service aside

from the text subscription itself. You agree that Company may contact you by

phone or text messages (including by an automatic phone dialing system) at

any of the phone numbers you provide or that are provided on your behalf in

ion with your use of our Website or an account set up, including for marketing

purposes. For each subscription, text “HELP” for help and text “STOP” to

terminate (i.e., opt-out of) that subscription. Subsequent or different

subscriptions will be unaffected by an opt-out. You consent to receive a text

confirming any opt-out as well as non-marketing administrative or

transactional messages. If you do not ‘opt out”, Company may contact you as

set forth in our Privacy Policy. If you subscribe to text messages, you

represent that you are 18 years of age or older or have obtained parental

consent. Standard message, data and other fees may be charged by your

carrier, and carriers may deduct charges from pre-paid amounts or data

allowances for which you are responsible. Contact your carrier for details.

Premium rates that we charge (if any) for text messages will be explained in

the applicable subscription consent, otherwise, no purchase is necessary. Not

all phones and/or carriers are supported. We are the sponsor of our text

messages and may be contacted regarding them at

admin@orlandorelax.com. Text programs may be subject to Additional Terms.

2. Email Messages. You may cancel or modify our email marketing

communications you receive from us by following the instructions contained

within our promotional emails. This will not affect subsequent subscriptions

and, if your opt-out is limited to certain types of emails, the opt-out will be so

limited. Subject to applicable law, we reserve the right to send you certain

communications relating to your account or use of our Website, such as

administrative and service announcements, and these informational or

transactional account messages may be unaffected if you choose to opt-out

from receiving our marketing communications.

12. Website Management. We reserve the right, but not the obligation, in our sole

discretion and without limitation, notice or liability to: (1) monitor the Website for

violations of these Terms of Use; (2) take appropriate legal action against anyone

who violates the law or these Terms of Use, including without limitation, reporting

such user to law enforcement authorities; (3) refuse, restrict access to, limit the

availability of, or disable (to the extent technologically feasible) any of your

Contributions or any portion thereof; (4) remove from the Website or otherwise

disable all files and content that are excessive in size or are in any way burdensome

to our systems; and (5) otherwise manage the Website in a manner designed to

protect our rights and property and to facilitate the proper functioning of the Website.

13. Corrections. There may be information on the Website that contains typographical

errors, inaccuracies, or omissions that may relate to the Website, including

descriptions, pricing, availability, and various other information. We reserve the right

to correct any errors, inaccuracies, or omissions and to change or update the

information on the Website at any time, without prior notice.

14. Operation of Service; Availability of Services; International Issues. Company is

based in the U.S.A. and controls and operates the Website from the U.S.A., and

makes no representation that the Website is appropriate or available for use beyond

the U.S.A. The information Company collects is governed by U.S. law. If you use the

Website from other locations, you are doing so on your own initiative and are

responsible for compliance with applicable local laws regarding your online conduct

and acceptable content, if and to the extent local laws apply. If you are accessing the

Website from outside of the U.S.A., please be aware that information collected

through the Website may be transferred to, processed, stored, and used in the

U.S.A. Data protection laws in the U.S.A. may be different from those of your country

of residence. Your use of the Website or provision of any information therefore

constitutes your consent to the transfer to and from, processing, usage, sharing, and

storage of your information, including personal information, in the U.S.A. as set forth

in the Privacy Policy. Not all services offered on the Website are available in all

areas.

15. Website Updates. Company may from time to time in its sole discretion develop and

provide Website updates, which may include upgrades, bug fixes, patches, other

error corrections, and/or new features (collectively, including related documentation,

“Updates”). Updates may also modify or delete in their entirety certain features and

functionality. User agrees that Company has no obligation to provide any Updates or

to continue to provide or enable any particular features or functionality. Based on

your Computer settings, when your Computer is ed to the internet either:

1. the Website will automatically download and install all available Updates; or

2. you may receive notice of or be prompted to download and install available

Updates.

16. User shall promptly download and install all Updates and acknowledges and agrees

that the Website or portions thereof may not properly operate should you fail to do

so. User further agrees that all Updates will be deemed part of the Website and be

subject to all terms and conditions of this Agreement.

17. Third-Party Materials. The Website may display, include, or make available

Third-party content (including data, information, applications, and other products,

services, and/or materials) or provide links to Third-party websites or services,

including through Third-party advertising (“Third-Party Materials”). User

acknowledges and agrees that Company is not responsible for Third-Party Materials,

including their accuracy, completeness, timeliness, validity, copyright compliance,

legality, decency, quality, or any other aspect thereof. Company does not assume

and will not have any liability or responsibility to you or any other person or entity for

any Third-Party Materials. Third-Party Materials and links thereto are provided solely

as a convenience to you, and you access and use them entirely at your own risk and

subject to such third parties’ terms and conditions.

18. User Data. We will maintain certain data that you transmit to the Website for the

purpose of managing the Website, as well as data relating to your use of the

Website. Although we perform regular routine backups of data, you are solely

responsible for all data that you transmit or that relates to any activity you have

undertaken using the Website. You agree that we shall have no liability to you for

any loss or corruption of any such data, and you hereby waive any right of action

against us arising from any such loss or corruption of such data.

19. Term and Termination; Survival. These Terms of Use shall remain in full force and

effect when you access or use the Website. We reserve the right, in our sole

discretion, to suspend and/or terminate your account and refuse any and all current

or future access and/or use of the Website (or any portion thereof) for any reason

whatsoever without explanation or notice to you. By using the Website, you agree we

have the right to suspend or terminate your account and refuse any and all current or

future use of the Website (or any portion thereof) if you provide any information that

is untrue, inaccurate, not current, or incomplete or if you violate any of the terms and

conditions of this Agreement.

1. The term of Agreement commences when User accesses the Website and

will continue in effect until terminated by you or Company as set forth below in

this Section.

2. You may terminate this Agreement by no longer accessing or using the

Website, deleting any account and removing any link to the website from any

computer or other electronic device.

3. Company may terminate this Agreement at any time, without notice in its sole

discretion. In addition, this Agreement will terminate immediately and

automatically without any notice if you violate any of the terms and conditions

of this Agreement. Upon suspension or termination of your access to the

Website, or upon notice from Company, all rights granted to you under this

Agreement or any applicable Additional Terms will cease immediately, and

you agree that you will immediately discontinue use of the Website. If we

terminate or suspend your account for any reason, you are prohibited from

registering and creating a new account under your name, a fake or borrowed

name, or the name of any Third-Party, even if you may be acting on behalf of

the Third-Party. In addition to terminating or suspending your account, we

reserve the right to take appropriate legal action, including without limitation

pursuing civil, criminal, and injunctive redress.

4. Upon termination:

1. all rights granted to User under this Agreement will also be terminated;

2. User must cease all use of the Website and delete all copies of the

Website, account registration information and any link to it from your

computer or other Electronic Device; and,

3. all rights granted to Company shall survive. Any suspension or

termination will not affect your obligations to Company under this

Agreement or any applicable Additional Terms.

5. Termination will not limit any of Company’s rights or remedies at law or in

equity. The provisions of this Agreement and any applicable Additional Terms,

which by their nature should survive your suspension or termination will

survive, including the rights and licenses you grant to Company in this

Agreement, as well as the indemnities, releases, disclaimers, and limitations

on liability and the provisions regarding jurisdiction, choice of law, agreement

not to seek remedy through class action, and mandatory arbitration.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF

USE, WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION AND

WITHOUT NOTICE OR LIABILITY, TO: DENY ACCESS TO AND USE OF

THE WEBSITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO

ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING

WITHOUT LIMITATION, FOR BREACH OF ANY REPRESENTATION,

WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR

OF ANY APPLICABLE LAW OR REGULATION ; OR, TERMINATE YOUR

USE OR PARTICIPATION IN THE WEBSITE OR DELETE YOUR ACCOUNT

AND ANY CONTENT OR INFORMATION THAT YOU HAVE POSTED.

20. Disclaimer of Representations and Warranties. AS PERMITTED BY APPLICABLE

LAW, THE WEBSITE IS PROVIDED TO USER “AS IS” AND WITH ALL FAULTS

AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM

EXTENT PERMITTED UNDER APPLICABLE LAW, COMPANY, ON ITS OWN

BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR

RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY

DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY,

OR OTHERWISE, WITH RESPECT TO THE WEBSITE, INCLUDING ALL IMPLIED

WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY

ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE,

OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, COMPANY

PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO

REPRESENTATION OF ANY KIND THAT THE WEBSITE WILL MEET YOUR

REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR

WORK WITH ANY OTHER SOFTWARE, WEBSITES, SYSTEMS, OR SERVICES,

OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR

RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR

DEFECTS CAN OR WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS

ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE

STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE

EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

21. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE

LAW, IN NO EVENT WILL COMPANY OR ITS AFFILIATES, OR ANY OF ITS OR

THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY

LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO

USE THE WEBSITE OR THE CONTENT AND SERVICES PROVIDED THROUGH

IT FOR:

1. PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF

SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF

GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR

MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL,

INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES.

2. DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED

THE AMOUNT ACTUALLY PAID BY YOU FOR THE SERVICES BOOKED

ON THE WEBSITE.

22. THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES

ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR

OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE

FORESEEABLE, OR COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF

LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY

NOT APPLY TO YOU.

23. Indemnification. User agrees to indemnify, defend, and hold harmless Company and

its officers, executives, directors, employees, agents, affiliates, successors, and

assigns from and against any and all losses, damages, liabilities, deficiencies,

claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or

expenses of whatever kind (including reasonable attorneys’ fees) arising from or

relating to your use or misuse of the Website or your breach of this Agreement,

including but not limited to the content you submit or make available through this

Website.

24. U.S. Government Agency or Contractor Rights. The Application is commercial

computer software, as such term is defined in 48 C.F.R. §2.101. Accordingly, if you

are an agency of the U.S. Government or any contractor therefore, you receive only

those rights with respect to the Application as are granted to all other end users

under license, in accordance with (a) 48 C.F.R. §227.7201 through 48 C.F.R.

§227.7204, with respect to the Department of Defense and their contractors, or (b)

48 C.F.R. §12.212, with respect to all other U.S. Government licensees and their

contractors.

25. User Restrictions and Prohibited Activities. You may not access or use the Website

for any purpose other than that for which the Company makes it available. The

Website may not be used in ion with any commercial endeavors except those that

are specifically endorsed or approved by us.

As a user of the Website, you agree not to:

1. copy the Website, except as expressly permitted by this Company;

2. modify, translate, adapt, or otherwise create derivative works or

improvements, whether or not patentable, of the Website;

3. reverse engineer, disassemble, decompile, decode, or otherwise attempt to

derive or gain access to the source code of the Website or any part thereof;

4. remove, delete, alter, or obscure any trademarks or any copyright, trademark,

patent, or other intellectual property or proprietary rights notices from the

Website, including any copy thereof;

5. rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or

otherwise make available the Website, or any features or functionality of the

Website, to any third party for any reason, including by making the Website

available on a network where it is capable of being accessed by more than

one device at any time;

6. remove, disable, circumvent, or otherwise create or implement any

workaround to any copy protection, rights management, or security features

in or protecting the Website;

7. use the Website in, or in association with, the design, construction,

maintenance, or operation of any hazardous environments or systems,

including any power generation systems; aircraft navigation or communication

systems, air traffic control systems, or any other transport management

systems; safety-critical applications, including medical or life-support

systems, vehicle operation applications or any police, fire, or other safety

response systems; and military or aerospace applications, weapons systems,

or environments;

8. systematically retrieve data or other content from the Website to create or

compile, directly or indirectly, a collection, compilation, database, or directory

without written permission from the Company;

9. make any unauthorized use of the Website, including collecting usernames

and/or email addresses of users by electronic or other means for the purpose

of sending unsolicited email, or creating user accounts by automated means

or under false pretenses;

10. use a buying agent or purchasing agent to make purchases on the Website;

11. use the Website to advertise or offer to sell goods and services;

12. circumvent, disable, or otherwise interfere with security-related features of the

Website, including features that prevent or restrict the use or copying of any

Content or enforce limitations on the use of the Website and/or the Content

contained therein;

13. engage in unauthorized framing of or linking to the Website;

14. trick, defraud, or mislead Company and other users, especially in any attempt

to learn sensitive account information such as user passwords;

15. make improper use of Company’s support services or submit false reports of

abuse or misconduct;

16. engage in any automated use of the system, such as using scripts to send

comments or messages, or using any data mining, robots, or similar data

gathering and extraction tools;

17. interfere with, disrupt, or create an undue burden on the Website or the

networks or services ed to the Website;

18. attempt to impersonate another user or person or use the username of

another user;

19. sell or otherwise transfer your profile;

20. use any information obtained from the Website in order to harass, abuse, or

harm another person;

21. use the Website as part of any effort to compete with the Company or

otherwise use the Website and/or the Content for any revenue-generating

endeavor or commercial enterprise;

22. decipher, decompile, disassemble, or reverse engineer any of the software

comprising or in any way making up a part of the Website;

23. attempt to bypass any measures of the Website designed to prevent or

restrict access to the Website, or any portion of the Website;

24. harass, annoy, intimidate, or threaten any of Company’s employees or agents

engaged in providing any portion of the Website to you;

25. delete the copyright or other proprietary rights notice from any Content;

26. upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses,

or other material, including excessive use of capital letters and spamming

(continuous posting of repetitive text), that interferes with any party’s

uninterrupted use and enjoyment of the Website or modifies, impairs,

disrupts, alters, or interferes with the use, features, functions, operation, or

maintenance of the Website;

27. upload or transmit (or attempt to upload or to transmit) any material that acts

as a passive or active information collection or transmission mechanism,

including without limitation, software bugs or other similar devices (sometimes

referred to as “spyware” or “passive collection mechanisms” or “pcms”);

28. except as may be the result of standard search engine or Internet browser

usage, use, launch, develop, or distribute any automated system, including

without limitation, any spider, robot, cheat utility, scraper, or offline reader that

accesses the Website, or using or launching any unauthorized script or other

software;

29. use any proprietary information or any of our interfaces or our other

intellectual property in the design, development, manufacture, licensing, or

distribution of any Websites, accessories, or devices for use with the Website;

30. disparage, tarnish, or otherwise harm, in our opinion, us and/or the Website;

or

31. use the Website in a manner inconsistent with any applicable laws or

regulations.

26. Procedure for Alleging Copyright Infringement

1. DMCA Notice.

We, the Company, respect the intellectual property rights of others. If you

believe that any material available on or through the Website infringes upon

any copyright you own or control and you would like to send us a notice

pursuant to the Digital Millennium Copyright Act (“DMCA”), please

immediately notify our Designated Copyright Agent using the contact

information provided below (a “Notification”). A copy of your Notification will

be sent to the person who posted or stored the material addressed in the

Notification. Please be advised that pursuant to federal law you may be held

liable for damages if you make material misrepresentations in a Notification.

Thus, if you are not sure that material located on or linked to by the Website

infringes your copyright, you should consider first contacting an attorney.

All Notifications should meet the requirements of DMCA 17 U.S.C. §

512(c)(3) and include the following information: (1) A legend or subject line

that says: “DMCA Copyright Infringement Notice”; (2) A physical or electronic

signature of a person authorized to act on behalf of the owner of an exclusive

right that is allegedly infringed; (3) identification of the copyrighted work

claimed to have been infringed, or, if multiple copyrighted works on the

Website are covered by the Notification, a representative list of such works on

the Website; (4) identification of the material that is claimed to be infringing or

to be the subject of infringing activity and that is to be removed or access to

which is to be disabled, and information reasonably sufficient to permit us to

locate the material; (5) information reasonably sufficient to permit us to

contact the complaining party, such as an address, telephone number, and, if

available, an email address at which the complaining party may be contacted;

(6) a statement that the complaining party has a good faith belief that use of

the material in the manner complained of is not authorized by the copyright

owner, its agent, or the law; and (7) a statement that the information in the

notification is accurate, and under penalty of perjury, that the complaining

party is authorized to act on behalf of the owner of an exclusive right that is

allegedly infringed upon.

Company will only respond to DMCA Notices that it receives by mail or email

at the addresses below:

Designated Copyright Agent:

Orlando Relax Transportation Solutions

Lucas Furtado

Attn: DMCA AGENT

362 Woodlark Dr. Davenport, FL 33897

admin@orlandorelax.com

It is often difficult to determine if your copyright has been infringed. Company

may elect to not respond to DMCA Notices that do not substantially comply

with all of the foregoing requirements, and Company may elect to remove

allegedly infringing material that comes to its attention via notices that do not

substantially comply with the DMCA.

We may send the information that you provide in your notice to the person

who provided the allegedly infringing work. That person may elect to send us

a DMCA Counter-Notification.

Without limiting Company’s other rights, Company may, in appropriate

circumstances, terminate a repeat infringer’s access to the Website and any

other website owned or operated by Company.

2. Counter Notification.

27. If you believe your own copyrighted material has been removed from the Website as

a result of a mistake or misidentification, you may submit a written counter

notification (a “Counter Notification”) to: Orlando Relax, ATTN: Legal Department,

362 Woodlark Dr., Davenport, FL 33897. To be an effective Counter Notification

under the DMCA, your Counter Notification must include substantially the following:

(1) a legend or subject line that says: “DMCA Counter-Notification”; (2) identification

of the material that has been removed or disabled and the location at which the

material appeared before it was removed or disabled; (3) a statement that you

consent to the jurisdiction of the Federal District Court in which your address is

located, or if your address is outside the United States, for any judicial district in

which we are located; (4) a statement that you will accept service of process from

the party that filed the Notification or the party’s agent; (5) your name, address, and

telephone number; (6) a statement under penalty of perjury that you have a good

faith belief that the material in question was removed or disabled as a result of a

mistake or misidentification of the material to be removed or disabled; and (7) your

physical or electronic signature.

If you send us a valid, written Counter Notification meeting the requirements

described above, we will restore your removed or disabled material, unless we first

receive notice from the party filing the Notification informing us that such party has

filed a court action to restrain you from engaging in infringing activity related to the

material in question. Please note that if you materially misrepresent that the disabled

or removed content was removed by mistake or misidentification, you may be liable

for damages, including costs and attorney’s fees. Filing a false Counter Notification

constitutes perjury.

28. Severability. If any provision of this Agreement is found to be illegal or unenforceable

under applicable law, that provision or part of the provision is deemed severable from

these Terms of Use and does not affect the validity and enforceability of any

remaining provisions. If needed, any remaining provision may be amended to

achieve as closely as possible the effect of the original term and all other provisions

of this Agreement will continue in full force and effect. However, if any fundamental

term or provision of this Agreement is invalid, illegal, or unenforceable, the remainder

of this Agreement shall be unenforceable.

29. Governing Law, Venue and Jurisdiction. This Agreement is governed by and

construed in accordance with the internal laws of the State of Florida without giving

effect to any choice or conflict of law provision or rule. Any arbitration proceeding

arising out of or related to this Agreement or the Website shall be instituted or

conducted exclusively in Orange County, Florida. User waives any and all objections

to the venue and personal jurisdiction in Orange County, Florida.

30. DISPUTE RESOLUTION, ARBITRATION, CLASS ACTION WAIVER AND WAIVER

OF TRIAL BY JUDGE OR JURY.

THIS SECTION APPLIES TO ANY AND ALL DISPUTES, CONTROVERSIES,

CLAIMS FOR PERSONAL INJURIES, OR CLAIMS ARISING OUT OF OR

RELATED TO THE WEBSITE, TRANSPORTATION PROVIDED OR BOOKED

PURSUANT TO THE WEBSITE, OR OTHERWISE RELATED TO THE

TERMINATION OR BREACH OF THIS AGREEMENT (“CLAIMS”) WHETHER HELD

BY USER OR BY A FAMILY MEMBER FOR WHOM USER HAS BOOKED THE

Transportation Solutions. AS USED HEREIN, THE PLURAL AND SINGULAR USES

OF “CLAIMS” AND “CLAIM” SHALL BE INTERCHANGEABLE.

1. MANDATORY PRE-ARBITRATION DISPUTE RESOLUTION.

At least 30 days prior to initiating any proceedings, the User and the

Company agree to notify the other Party of any disputes in writing and

attempt in good faith to negotiate an informal resolution. You must send your

notice of dispute to the Company by certified mail return receipt to Orlando

Relax, ATTN: Legal Department, 362 Woodlard Dr., Davenport, FL 33897.

The Company will send its notice of dispute to the email associated with your

Orlando Relax account. The notice of dispute must include the Party’s name

and preferred contact information, a brief description of the dispute, and the

relief sought. In the event the Parties are unable to amicably resolve the

dispute informally within the 30-day period, then the Parties agree they shall

next submit the dispute to Mediation using a Florida Supreme Court Certified

Circuit Mediator selected mutually by the Parties. The Mediation shall be

governed by the Florida Rules for Certified & Court Appointed Mediators and

F.S. Chapter 44. If the Parties cannot agree to a Mediator, the matter will be

submitted for mediation to the American Arbitration Association (AAA). In

such circumstances, the Parties agree that the Commercial Mediation Rules

shall govern, and the mediator will be selected as set forth in those rules. The

costs of the mediation shall be borne equally by the Parties. Mediation shall

be held in Orange County, Florida at a mutually agreeable location and within

sixty (60) days following the mailing of the initial notification of the dispute. To

the extent that the matter is not resolved at mediation or within 60 days

following the mailing of the initial notification of the dispute, the Parties agree

to resolve any and all disputes in arbitration as set forth below.

2. ARBITRATION.

1. How This Arbitration Provision Applies. This Arbitration Provision is

governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (FAA)

and evidences a transaction involving commerce. In the event that the

FAA is adjudicated not to apply to this Agreement, then the Arbitration

Provision shall be governed by the laws of the State of Florida,

including the Revised Uniform Arbitration Act, F.S. Ch. 682. This

Arbitration Provision applies to any Claim and survives after the

Agreement terminates. Nothing contained in this Arbitration Provision

shall be construed to prevent or excuse either Party from utilizing any

procedure for resolution of complaints established in this Agreement,

and this Arbitration Provision is not intended to be a substitute for the

utilization of such procedures.

This Arbitration Provision is intended to apply to the resolution of

Claims that otherwise would be resolved in a court of law or before a

forum other than arbitration. Notwithstanding this Arbitration Provision,

User and Company retain the right to bring individual Claims arising

under Florida law, and within the applicable jurisdictional limit, in Small

Claims Court or County Court in Orange County, Florida. In the event

a Third-Party, not a party to this Agreement, files a lawsuit or other civil

action against the Company and /or its Driver, in State Circuit Court or

Federal Court, the Company reserves the right to file counterclaims

and cross-claims. Notwithstanding the previous sentence, any

trademark, patent or trade secret Claim arising under Federal law and

unable to be adjudicated through the Arbitration Provision shall be

brought exclusively and solely in the U.S. District Court, Middle District

of Florida, Orlando Division. Disputes covered by arbitration include,

without limitation, disputes arising out of or relating to interpretation or

application of this Arbitration Provision, including the enforceability,

revocability or validity of the Arbitration Provision or any portion of the

Arbitration Provision. Except as provided with respect to the class,

collective and representative waivers described herein and to include

in Sections 25 (C) and 25 (D) below, the arbitrator has the sole

authority to determine whether a dispute is arbitrable and whether it

has been timely filed and pursued.

This Arbitration Provision also applies, without limitation, to disputes

arising out of or related to this Agreement, Transportation Solutions

provided pursuant to this agreement and disputes arising out of or

related to the disputes regarding any contractual, unfair competition, or

payment issues, and to any and all other city, county, state or federal

statutory or common law claims whether arising out of contract or tort.

This Agreement is intended to require arbitration of every claim or

dispute that lawfully can be arbitrated, whether arising out of contract,

negligence, or strict liability, including claims of personal injury, except

as otherwise provided herein.

2. Governing Rules, Selecting the Arbitrator, and Location of the

Arbitration. Arbitration will be conducted pursuant to the Commercial

Arbitration Rules of the AAA that are in effect at the time the arbitration

is initiated, as modified by the terms of this agreement, except where

the Consumer Arbitration Rules are applicable and required to be

used. The Arbitrator shall be selected by mutual agreement of the

Company and the User. If the Parties cannot agree to an Arbitrator, the

Arbitrator will be selected as set forth in the Commercial Arbitration

Rules. The arbitration proceeding shall take place in Orange County,

Florida, U.S.A., unless each Party to the arbitration agrees otherwise

in writing.

3. Initiating Arbitration. If the parties are unable to resolve the dispute

informally or through the mediation process, only then may either party

commence arbitration by filing a written Demand for Arbitration with

the AAA and providing a copy to the other party as specified in the

AAA Rules (available at www.adr.org). The Party bringing the claim

must demand arbitration in writing and deliver the written demand by

hand or by certified mail return receipt to the other Party within the

applicable statute of limitations period. The demand for arbitration

shall include identification of the Parties, a statement of the legal and

factual basis of the claim(s), and a specification of the remedy sought.

Any demand for arbitration by the User shall be provided to the

Company at: Orlando Relax, ATTN: Legal Department, 362 Woodlark

Dr., Kissimmee, FL 33897 If the Company demands arbitration, it shall

send the demand to the User and to the AAA. The Arbitrator shall

resolve all disputes regarding the timeliness or propriety of the

demand for arbitration. The Arbitrator shall have the same authority as

a court of law to grant requested relief; this would include relief

requested regarding temporary restraining orders and preliminary

injunctive remedies. However, this provision does not prevent either

Party from requesting available temporary or preliminary injunctive

remedies from an appropriate court but only upon the ground that the

award to which that Party may be entitled in arbitration may be

rendered ineffectual without such provisional relief. The request for

temporary or preliminary injunctive remedies does not remove the

dispute from final resolution by the arbitrator. The request for

temporary or preliminary injunctive remedies does not waive either

Party’s right to arbitrate claims covered by this Arbitration Provision.

4. How Arbitration Proceedings Are Conducted. In arbitration, the

Parties will have the right to conduct adequate civil discovery, bring

dispositive motions, and present witnesses and evidence as needed to

present their cases and defenses, and any disputes in this regard shall

be resolved by the Arbitrator.

5. Paying For The Arbitration. Each Party will pay the fees for his, her or

its own attorneys, subject to any remedies to which that Party may

later be entitled under applicable law (i.e., a Party prevails on a claim

that provides for the award of reasonable attorney fees to the

prevailing party). In all cases where required by law, the Company will

pay the Arbitrator’s and AAA’s arbitration fees. We may have the right

to pay the AAA fees if required for arbitration to be enforceable. If

under applicable law the Company is not required to pay all of the

Arbitrator’s and/or AAA’s arbitration fees, the fee(s) will be apportioned

equally between the Parties or as otherwise required by applicable

law. Any disputes in that regard will be resolved by the Arbitrator.

6. The Arbitration Hearing And Award. The Parties will arbitrate their

dispute before the Arbitrator, who shall confer with the Parties

regarding the conduct of the hearing and resolve any disputes the

Parties may have in that regard. Within 30 days of the close of the

arbitration hearing, or within a longer period of time as agreed to by

the Parties or as ordered by the Arbitrator, any Party will have the right

to prepare, serve on the other Party and file with the Arbitrator a brief.

Consistent with the Enforcement of this Agreement language set forth

in Section 25.B(7), below, the Arbitrator may award any Party any

remedy to which that Party is entitled under applicable law, but such

remedies shall be limited to those that would be available to a party in

his or her individual capacity in a court of law for the claims presented

to and decided by the Arbitrator, and no remedies that otherwise would

be available to an individual in a court of law will be forfeited by virtue

of this Arbitration Provision. The Arbitrator will issue a decision or

award in writing, stating the essential findings of fact and conclusions

of law, which will be final and binding on the Parties. Except as may be

permitted or required by law, or as determined by the Arbitrator,

neither a Party nor the Arbitrator may disclose the existence, content,

or results of any arbitration hereunder without the prior written consent

of all Parties. The Arbitrator shall not have the power to commit errors

of law or legal reasoning, and the award may be vacated or corrected

on appeal to a court of competent jurisdiction for any such error. The

Parties agree that the award of the arbitrator shall be the final, sole

and exclusive remedy between them regarding any claims,

counterclaims, issues or accountings presented or pled to that

Arbitrator; that any monetary award shall be promptly paid, free of any

tax, deduction or offsets; and that any costs, fees or taxes incident to

enforcing the award shall be charged against the Party resisting such

enforcement. The resulting arbitration award may be enforced in any

court of competent jurisdiction. The Parties expressly agree that the

federal and state courts in Orange County, Florida are courts of

competent jurisdiction for entering judgment upon an award, and for

purposes of enforcing an award.

7. Enforcement Of This Agreement. This Arbitration Provision is the full

and complete agreement relating to the formal resolution of disputes

arising out of this Agreement. If and only if the class action waiver

provision set forth in Section 25.C, below, is deemed unenforceable,

then it is agreed that the entire arbitration provision shall also be

deemed unenforceable. In the event any portion of this Arbitration

Provision other than Section 25.C, below, is deemed unenforceable,

the remainder of this Arbitration Provision will be enforceable.

THE AGREEMENT TO ARBITRATE IS AN IMPORTANT BUSINESS

DECISION AND YOU SHOULD NOT RELY SOLELY UPON THE

INFORMATION PROVIDED IN THIS AGREEMENT AS IT IS NOT

INTENDED TO CONTAIN A COMPLETE EXPLANATION OF THE

CONSEQUENCES OF ARBITRATION. YOU SHOULD TAKE

REASONABLE STEPS TO CONDUCT FURTHER RESEARCH AND

TO CONSULT WITH OTHERS — INCLUDING BUT NOT LIMITED TO

AN ATTORNEY —REGARDING THIS DECISION, JUST AS YOU

WOULD WHEN MAKING ANY OTHER IMPORTANT BUSINESS OR

LIFE DECISION.

3. CLASS ACTION WAIVER.

YOU AND THE COMPANY AGREE TO SUBMIT AND RESOLVE ALL

CLAIMS IN BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL BASIS

ONLY, AND NOT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE

ACTION BASIS. THE ARBITRATION PROVISION ALSO PRECLUDES YOU

FROM PARTICIPATING IN OR RECOVERING RELIEF UNDER ANY

CURRENT OR FUTURE CLASS, COLLECTIVE, OR REPRESENTATIVE

ACTION BROUGHT AGAINST THE COMPANY BY SOMEONE ELSE,

EXCEPT AS OTHERWISE PROVIDED FOR IN SECTION 25 SUBSECTION

B OF THIS AGREEMENT.

The Arbitrator shall have no authority to consider or resolve any claim or

issue any relief on any basis other than an individual basis. If at any point this

provision is determined to be unenforceable, the Parties agree that this

provision shall not be severable, unless it is determined that the Arbitration

may still proceed on an individual basis only.

4. WAIVER OF RIGHTS TO JUDGE OR JURY TRIAL.

BOTH PARTIES KNOWINGLY, FREELY AND MUTUALLY AGREE TO

WAIVE ANY AND ALL RIGHT(S) TO A TRIAL BY JUDGE OR JURY ON ANY

CLAIM, ISSUE OR DISPUTES BETWEEN THE PARTIES INVOLVING THIS

AGREEMENT OR ANY OTHER LEGAL CLAIM OR DEMAND MADE BY

EITHER PARTY, EXCEPT AS OTHERWISE PROVIDED FOR IN SECTION

25 SUBSECTION B OF THIS AGREEMENT.

31. Additional Terms and Modifications. In some instances, additional or different terms,

posted on the Website, apply to your use of certain parts of the Website (individually

and collectively “Additional Terms”). To the extent there is a conflict between the

terms and conditions of this Agreement and any Additional Terms, the terms and

conditions of this Agreement will control unless the Additional Terms expressly state

otherwise. Company reserves the right in its sole discretion from time to time to

prospectively modify or change the terms and conditions of this Agreement and/or

information, terms or conditions found in any hyperlinks within the body of this

Agreement by posting new or changed terms on the Website.

Company may modify these Terms at any time. User agrees it is their responsibility

to regularly review the Terms to stay abreast of any modifications or changes. When

we make material changes to these Terms, we will post the revised Terms on the

Company Platform and update the “Last Updated” date at the top of these Terms. All

modifications and changes shall become effective at the time they are posted. User

agrees that any modifications or changes are deemed accepted immediately upon

the opening and continued use of the Website after such modifications and changes

are made. If you disagree with the revised Terms, you may terminate this agreement

immediately as provided in these Terms. If you do not terminate this agreement

within seven (7) days of the Effective Date of the revised Terms, your continued

access to or use of the Company Platform will constitute acceptance of the revised

Terms.

32. Entire Agreement. This Agreement & our Privacy Policy constitute the entire

agreement and understanding between you and Company with respect to the

Website & Privacy Policy and supersede all prior or contemporaneous

understandings, agreements, representations, warranties, assurances, or

discussion, whether written or oral, with respect to the Website & Privacy Policy and

the relationship between the Parties.

33. Miscellaneous. These Terms of Use operate to the fullest extent permissible by law.

We may assign any or all of our rights and obligations to others at any time. We shall

not be responsible or liable for any loss, damage, delay, or failure to act caused by

any cause beyond our reasonable control. There is no joint venture, partnership,

employment or agency relationship created between User and Company as a result

of these Terms of Use or use of the Website. User agrees that these Terms of Use

will not be construed against us by virtue of having drafted them. User hereby waives

any and all defenses you may have based on the electronic form of these Terms of

Use and the lack of signing by the Parties hereto to execute these Terms of Use.

34. Waiver. No failure to exercise, and no delay in exercising, on the part of either Party,

any right or any power hereunder shall operate as a waiver thereof, nor shall any

single or partial exercise of any right or power hereunder preclude further exercise of

that or any other right hereunder.

You acknowledge that we have no obligation to provide you with customer support of

any kind and that customer service personnel cannot change or waive the terms of

this Agreement or applicable Additional Terms.

Contact Us: Notice, Questions, and Customer Service.

You agree that we may give you notices or otherwise respond to you by mail or to your

email (if we have it on file) or in any other manner reasonably elected by us. In order to

resolve a complaint regarding this Website or to receive further information regarding use of

the Website, please contact Company at:

Orlando Relax Transportation Solutions

admin@orlandorelax.com

321-745-9047

LF SOLUTIONS & BUSINESS, LLC, dba Orlando Relax Transportation Solutions. All Rights

Reserved.